support@exfinserv.com +(91) 9175943786 Mon - Sat: 9:30 AM - 6:30 PM IST
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Billing & Payment Compliance

Cancellation & Refund Policy

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1. Legal Merchant & Service Provider

ExFinServ is a proprietary financial consultancy platform owned and operated by MAHAMMAD SHEKHALAL MULANI. We provide digital tools, statutory EPF ECR report generators, Income Tax computation suites, and professional tax advisory services across India.

2. Wallet Top-Up Refunds

Funds loaded into your ExFinServ Client Portal Wallet via Cashfree Payments gateway are non-transferable. Unused wallet balances can be refunded to the original source payment bank account upon written request to camsmulani@gmail.com or support@exfinserv.com within 7 business days of top-up.

3. Failed or Duplicate Transactions

In the event of a failed online payment where your bank account was debited but the wallet/subscription was not credited, Cashfree Payments automatically reverses the funds to your original bank account within 3 to 5 working days. If you experience any delay, please contact our support desk with your Transaction Reference ID.

4. Contact Billing Support & Merchant Desk

For billing inquiries or refund requests, please email MAHAMMAD SHEKHALAL MULANI at camsmulani@gmail.com / support@exfinserv.com or call +91 9107101786 / +91 9175943786. Our support hours are Monday to Saturday, 9:30 AM to 6:30 PM IST.